Refund policy

We want you to be happy with your Erin Jane Designs jewels, but understand there may be a need for a return or exchange.

Returned jewelry must be unworn and returned in it's original packaging.

In stock items
- Contact me within: 7 days of delivery
- Ship items back within: 14 days of delivery

Made to order items
- Contact me within: 7 days of delivery
- Ship items back within: 14 days of delivery
- Available for exchange ONLY

Custom orders were created specially for you, and not eligible for refund or exchange.

Need to cancel an order? Contact us within 24 hours.

Questions about your order?
Please contact me if you have any problems with your order.